![]() Health and Community Services Complaints Commission South Australia ![]() Ombudsman New South Wales Northern Territory Aged careĪged Care Complaints Commissioner CharitiesĪustralian Charities and Not-for-profits Commission Disability NationalĪustralian Human Rights Commission Australian Capital TerritoryĪCT Human Rights Commission New South Wales Other industries, such as energy, have an industry ombudsman and dispute resolution offices in each state and territory. Examples are the Telecommunications Industry Ombudsman and the Australian Financial Complaints Authority. Some industries have a national ombudsman that provides dispute resolution services. Some of these regulators can also assist with complaints. There are consumer regulators for specific industries. The US Federal Trade Commission maintains a list of consumer protection and competition authorities worldwide. ICPEN also maintains the website where you can report international scams and other consumer complaints. ICPEN's website provides useful information on how you can resolve cross-border disputes. The International Consumer Protection and Enforcement Network (ICPEN) is an organisation composed of consumer protection authorities from over 60 countries. WA Consumer Protection - Department Of Mines, Industry Regulation and Safety International consumer protection Tasmania Consumer, Building and Occupational Services (CBOS) VictoriaĬonsumer Affairs Victoria (CAV) Western Australia SA Office of Consumer and Business Services (CBS) Tasmania Office of Fair Trading Queensland South Australia ![]() residential building and construction issues.regulations for licensed industries such as motor vehicle dealers or real estate agents.regulations for retirement villages and other residential parks.For example, most of these state and territory consumer protection agencies also deal with: It may be better for you to contact consumer protection agencies other than the ACCC about some consumer issues. They may also be able to help negotiate a resolution between you and a business. They can provide you with information about your rights and options. They're sometimes called 'consumer affairs' or 'fair trading' agencies. You can speak with your local state and territory consumer protection agency. If you have tried to resolve your problem with a product or service by contacting the business, there are other actions you can take.
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